NE
Neil E
1 reviews | Active since Dec 2016
28 Feb 2025, 16:17
Year end - standardbank - online banking not working - well done.
What a *********** bank. On financial year end the online banking not working. All my creditor codes gone but worked this morning. It impossible to get anybody to give answers what the problem is. Now they will phone in 7-10 days to ask if problem has been resolved as that is the turn around time for inter banking problems and speaking out of experience. IT YEAR END and they incapable of fixing problems maybe they should employ capable people that can attend to problems quick and take responsibility for incompetence.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 Feb 2025, 16:22Dear Neil,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply28 Feb 2025, 16:22
Official
Dear Neil,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
NE
Neil E's updateReviewer Update
03 Mar 2025, 06:43Standardbank has done NOTHING to look into this matter. All my creditor codes missing and cannot pay accounts etc. since friday morning..................Just NOTHING.
NE
Neil E's update03 Mar 2025, 06:43
Reviewer Update
Standardbank has done NOTHING to look into this matter. All my creditor codes missing and cannot pay accounts etc. since friday morning..................Just NOTHING.
Standard Bank's replyOfficial
03 Mar 2025, 07:18The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
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We will revert with feedback as soon as possible. We appreciate your patience.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Mar 2025, 07:18
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***