SR
SOS R
1 reviews | Active since Mar 2009
12 Sept 2025, 05:37
Ya neh
I was charged an initiation fee on the credit card and when I asked what that is for the person on the chat tells me it is for a new card/account yet this card is as old as the actual prestige account I opened many moons ago. Then I was also charged unpaid fee on a bond that was given a payment holiday and now I see that I was charged 2 insufficient funds on the cheque account for something I was buying with a credit card.
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Standard Bank's replyOfficial
12 Sept 2025, 06:47Dear Customer,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2025, 06:47
Official
Dear Customer,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***