****y services

Hi. Please help me. I have a serious problem with Standard Bank. I have never been so frustrated. Their service is the worst I have ever received from a bank. I have been calling them everyday requesting a Settlement Letter for my credit facility . The first time I called them on the 30th November and they told me to call on Friday,2 December 2022 because they will have done with the calculations. Friday when i called them they said call on Saturday the 3rd and then Saturday i was told that they are still waiting for some transactions to go through. They then said I should call them on Monday, 5 December. Monday when i called them i was told that there’s a debit order that needs to be cleared first. I was told to wait for 2pm the next day which is today, 6 December. Now they just told me to wait until Friday,9 December. Mind you every-time i call there’s a new person with a new answer. This is worst bank ever I will discourage people to stay far away from this bank. I am so disgusted. My name is Mamonyane Arthurnacius Maredi, id no is ***.