Wrotten Standard Bank customer care

After strugglingto get a settlement amount for 2 weeks Clint Petersen from Standard bank reacted on my hellopeter post. Now after 3 weeks I am fighting with the attorneys for my refund. Which I was told i will only receive in September. This is the worst service ever and people of Standard bank think they do me as the client a favor by doi g their job and Standardbank attorneys are so rude. I am shocked at Standard bank. A settlement amount shoudnt take more than an hour and a refund 2 days max. But this seems will be a fight for the next 2 months soooooo unproffessional