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Phuti M

1 reviews | Active since Feb 2018

05 Feb 2021, 14:12

Wrongfully accused

I had a personal loan with Standard bank, the loan was paid off but according to ITC, I'm blacklisted. This prevented me from buying a house and getting any financial assistance. Standard bank promised to sort the mess out and get back to me but no one has. I had to call and follow up and still nothing has been done. My life is on hold because of them. They keep giving me this reference number ***.

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Standard Bank
Standard Bank's reply05 Feb 2021, 22:11
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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