AM
ALPHY M
1 reviews | Active since Oct 2009
11 Jul 2019, 15:03
wrongful debit
I swiped my card at Checkers on the 10 July. 1st swipe declined on the till - but debited my account. The second swipe approved and debited the account.
Why are you failing to automatically reverse the declined debit like other banks.
Please reverse the money.
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Replies (2)
Standard Bank's replyOfficial
11 Jul 2019, 15:52Dear Makgontshane
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply11 Jul 2019, 15:52
Official
Dear Makgontshane
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Best regards,
AM
ALPHY M's updateReviewer Update
15 Jul 2019, 13:02Nothing has been done. Not even a single call
AM
ALPHY M's update15 Jul 2019, 13:02
Reviewer Update
Nothing has been done. Not even a single call