Wrong vehicle documents sent to me.

<p>· I paid up my vehicle debt with Standard Bank in August 2016.</p> <p>· On 24 October, I app**** for my vehicle registration papers </p> <p>· On 16 November, I followed up on my request and found that nothing was done with that request (s</p> <p>· I then requested urgent attention to my application.</p> <p>· On the 18th November, I received documents from a courier company and only to find that they are wrong documents </p> <p>· I called Standard Bank immediately and I was told that it is a courier company mistake. I disputed the claim because the envelope was written my name but the documents inside were written three names and their id's included. </p> <p>. I was told that my documents were not sent to anyone but I only received them a week later. Why a week later? Was someone in possession of my documents like I am in possession of someone else's?</p> <p>. Three weeks later I am still in possession of those wrong documents and the owner is waiting for them in KZN and I am in Gauteng. How ridiculous and irresponsible can the bank be?</p> <p>. Worst of all, they give their client my contact numbers so that she can get the papers from me. What about the Right to privacy and non-disclosure of personal information to third parties?</p> <p>Standard Bank, you should be ashamed of your sloppy customer service</p> <p>.</p>