CH
Chantal H
1 reviews | Active since Oct 2017
17 Dec 2017, 11:36
Wrong interest app****
I paid my account as per arrangement only to find that instead of 8.5% they charges 15.5%. Now trying to get anybody to help seems impossible. Warning to clients check what interest was app**** before you pay the settlement figures quoted.
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Standard Bank's replyOfficial
18 Dec 2017, 05:53Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Best regards,
Standard Bank's reply18 Dec 2017, 05:53
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Best regards,