EM
Evans M

1 reviews | Active since Sept 2020

18 May 2026, 11:12

Wrong information

Standard bank sent an incorrect report to the credit bureau about my vehicle finance account, my account is in advance with R2700 and they updated that I missed my April month payment. This is unfair and completely wrong for them to submit an incorrect report to the credit bureau as currently now I’m unable to apply for other credit products due to their fault.

0
Replies (2)
Standard Bank
Standard Bank's reply18 May 2026, 11:16
Official
Dear Evans

Thank you for bringing this matter to our attention.

At Standard Bank, we are committed to delivering the best possible service and will ensure that your concern is attended to as a matter of priority.

We sincerely apologize for any inconvenience or frustration you may have experienced and appreciate your patience.

Kindest regards
Standard Bank Hello Peter Team 
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EM
Evans M's update21 May 2026, 10:08
Reviewer Update
Standard bank messed up my credit profile and they advised everything will be sorted by Wednesday and today still there’s no change, no update.

Someone call me now, I’m about to forward everything to the ombudsman