KN
Krushen N
1 reviews | Active since Dec 2015
18 Dec 2015, 13:28
Wrong debit order date
Standard bank incorrectly debited my account with my bond debit order 10 days early. There was not sufficient funds in the account to cover the debit order. I was not informed. Luckily my bank Fnb honoured it until I could transfer funds to cover it. But they did charge me R375 to honour it. I want a refund from standard bank and an explanation.
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Standard Bank's replyOfficial
21 Dec 2015, 10:41Hello Krushen05,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Dec 2015, 10:41
Official
Hello Krushen05,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***