Wrong Airtime Purchased via Mobile App

I accidentally selected the wrong vendor (Cell C) while trying to recharge my Telkom Mobile number via the Standard Bank mobile app. R140 was deducted from my account and my cell number was not recharged. I called the Prestige Banking call centre requesting that they reverse the transaction. I was told that I should contact Cell C since the money had gone into their account. Cell C told me that they could not help and referred me back to Standard Bank.<br> <br> I was extremely disappointed by the treatment I received from Standard Bank. It showed me that they are not willing to protect their client. There is no reason why they should not put a security feature on their app to validat if the cellphone number exists on the selected network. <br> <br> I want my money back!<br> <br> Regards,<br> Addy