Wrong airtime purchase

in response to the complaint below, i received a phone call from Standard bank promising to refund my money (and that was after a comprehensive lecture on me not letting this happen again). Till date, I havent received anything, and yet they are quick to post on hellopeter, that they hope I am happy with the solution they offered me.<br> <br> I am still waiting for them to make good on their promise of a refund. See earlier correspondence below:<br> <br> <br> <br> Hello akinlawondavids,<br> <br> Thank you for allowing us the opportunity to look into your matter. <br> <br> As per our discussion today 21 July 2015, I trust you are satisfied with the final outcome. <br> <br> We appreciate your support and loyalty. <br> <br> <br> Kind regards <br> Zeenath Hassen <br> Complaint Resolution Centre <br> ***<br> [Email Removed]