Wrong account opened instead of correct RCP Loan

I approached the branch to open an RCP loan and provided all necessary documentation. The application was successful and the funds transferred to my Prestige plus account. A month later I started recieving sms's saying my current account ****0303 is overdrawn and I need to rectify this to prevent having a bad profile under my name. I immediately approached my nearest branch (Lephalale Mall), after their investigation, they found out that the account was not opened as an RCP loan but something else, we called Lucky and he promised to rectify, 5 weeks later I am still recieving sms's saying my current account is overdue, I have made several attempts to contact him or the branch to no avail. The next avenue I took was to approach the standard bank complaints division and the gentleman I spoke to was so rude and unhelplfull and this left me feeling hopeless. I was not expecting such poor service from a bank I have been with for 11 years and i have a total of 7 accounts with. I am considering banking with some other bank. <br> <br> UTTERLY DISAPPOINTED AND DISSATISFIED