RB
Roger B

1 reviews | Active since Mar 2009

02 Jul 2019, 07:23

WRONG ACC PACKAGE - INSTRUCTIONS NOT FOLLOWED!!!

Please explain why is my bank statement showing that I’m still on Prestige.

PLEASE ENSURE THAT THIS IS CORRECTED AND THAT THE RIGHT ACCOUNT FEES ARE DEDUCTED AND REFUNDED (BACKDATED) ACCORDINGLY!

0
Replies (2)
Standard Bank
Standard Bank's reply02 Jul 2019, 19:15
Official
Dear Roger JE Brown 
 Thank you for posting a comment.
   
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
 *** 
Standard Bank
Standard Bank's reply08 Jul 2019, 13:19
Official
Dear Roger JE Brown

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***