1 reviews | Active since Aug 2017
WOW Standard Bank WOW. I'm so disappointing.
Never ever in my life will I buy a vehicle through Standard Bank again. Tells you they will send you your contract to the dealer to sign. You wait hours at the dealer. Besides that the dealer doesn't know about any contract that should have been send there. This was on a Friday. E-mail proof that I was suppose to go to the dealer. Then you keep getting asked for stupid documents and receipts of documents. What is that about. Who still keeps receipts. This is now on a Monday. Then you phone Katlego Mosieleng and shes out of her office or she doesn't answer her emails. This was the worst experience I ever had purchasing a car. Hell I bought a motorcycle last year with Standard Bank and it was smooth sailing what happened now. What happened from then till now. I lost out on the deal of a lifetime because of the *********** staff of Standard Bank. How are you going to compensate me for travelling up & down signing documents here there everywhere. You cant even comprehend how disgraceful this is. Dealer must be thinking to themselves what a **** standing there trying to explain to them but standard bank confirmed this and that and they know nothing about it. It's Tuesday today still I have no confirmation or feedback on whats going on. I'm so disappointed in the service I received. It's so bad that I'm already in negotiations with other banks to move over all my assets. And as per my last e-mail. If I can not take delivery of my vehicle today its the last straw from me.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
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Niyaaz Jardine
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
