CH
Christine H

1 reviews | Active since Jan 2025

21 Jan 2025, 08:14

Worthless Bank

I haven't been able to access my account or the money in it for months. I have been to my nearest branch many times with each person helping me giving me a different story of why my account is on hold. I WANT MY DAMN MONEY that you guys have ****** from me!

No notification via email, no assistance!

0
Replies (3)
Standard Bank
Standard Bank's reply21 Jan 2025, 08:18
Official
Good day Christine, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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CH
Christine H's update21 Jan 2025, 08:30
Reviewer Update
What details do you guys need from me to check what is going on with my account?
Standard Bank
Standard Bank's reply21 Jan 2025, 14:53
Official
Good day Christine, 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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