Worthless

<p>I am trying to make sure that everything I owe Standardbank is paid. However, you are useless. All the required documents was sent to you on 29 May 2017 to ensure that debit orders dont go off. Not done. Then when i phone i am told because the docs werent received. BS!!!! I have all the proof that it has been received. Worst part, I send to to Prestige banker whom again tells me their is docs missing. I had just sent it. Proofing that they dont even bother reading the documentation. Not only the Prestige banker but the department also dealing with it. Now money has been debited that wasnt allowed to be debited. When will it be returned? I cant get an answer from any one. I need this money today. Tomorrow you are not working and wont be willing to do anything about it. Cherry on the Cake, its not a debit order that had to be cancelled but a stop order. A simple thing that the branch can do but refuse cause they dont have the docs, though, they can see the notes on my accounts. Are you actually trying to keep clients or trying to push them further away. I need my money back today.</p>