nH
nasreen H
1 reviews | Active since Feb 2014
02 Jul 2024, 12:55
WORST WORST SERVICE DO NOT BANK WITH THEM!!!
*****ulant activity on my account- money being taken off as i speak Called call centre called ***** line called call centre again got put on hold for ***** line called my private banker emailed my private banker husband went to the bank branch for me STILL NO SIGN OF ANYONE HELPING ME WITH *****!!!
I HAVE WAITED 3 HRS ON CALLS TO GET HOLD OF ANYONE I have no money left in my account and no1 can help me
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
02 Jul 2024, 13:21Dear Nasreen,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2024, 13:21
Official
Dear Nasreen,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
nH
nasreen H's updateReviewer Update
02 Jul 2024, 13:41i have been told that by everyone i spoke to so far!!!
you tell lies! they dont call.
I want my money back - STandard bank really has the worst service
you tell lies! they dont call.
I want my money back - STandard bank really has the worst service
nH
nasreen H's update02 Jul 2024, 13:41
Reviewer Update
i have been told that by everyone i spoke to so far!!!
you tell lies! they dont call.
I want my money back - STandard bank really has the worst service
you tell lies! they dont call.
I want my money back - STandard bank really has the worst service
nH
nasreen H's updateReviewer Update
04 Jul 2024, 09:07LIES LIES LIES!!!! so someone did call me- to promise me to give me feedback by EOD yest...NO1 called me....
IM not interested in investigations from their side!! I WANT MY MONEY IN MY BANK ACCOUNT!!!!
this happend to so many people how are they not actioning refunds already.
Someone called me from ***** and then put the call down in my face without giving me a reference number???
Now this is the service they give you....I want my money and will defos be changing banks!!
IM not interested in investigations from their side!! I WANT MY MONEY IN MY BANK ACCOUNT!!!!
this happend to so many people how are they not actioning refunds already.
Someone called me from ***** and then put the call down in my face without giving me a reference number???
Now this is the service they give you....I want my money and will defos be changing banks!!
nH
nasreen H's update04 Jul 2024, 09:07
Reviewer Update
LIES LIES LIES!!!! so someone did call me- to promise me to give me feedback by EOD yest...NO1 called me....
IM not interested in investigations from their side!! I WANT MY MONEY IN MY BANK ACCOUNT!!!!
this happend to so many people how are they not actioning refunds already.
Someone called me from ***** and then put the call down in my face without giving me a reference number???
Now this is the service they give you....I want my money and will defos be changing banks!!
IM not interested in investigations from their side!! I WANT MY MONEY IN MY BANK ACCOUNT!!!!
this happend to so many people how are they not actioning refunds already.
Someone called me from ***** and then put the call down in my face without giving me a reference number???
Now this is the service they give you....I want my money and will defos be changing banks!!
Standard Bank's replyOfficial
04 Jul 2024, 09:14Dear Nasreen
We sincerely apologize for the delay in getting back to you.
Please note that we will follow up with our ***** team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay in getting back to you.
Please note that we will follow up with our ***** team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2024, 09:14
Official
Dear Nasreen
We sincerely apologize for the delay in getting back to you.
Please note that we will follow up with our ***** team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay in getting back to you.
Please note that we will follow up with our ***** team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
nH
nasreen H's updateReviewer Update
04 Jul 2024, 10:03I bet this is going to be the response everyday for multiple days...playing smart is not going to work.
Standard bank needs to own up that it was a breach and pay our money back!
Standard bank needs to own up that it was a breach and pay our money back!
nH
nasreen H's update04 Jul 2024, 10:03
Reviewer Update
I bet this is going to be the response everyday for multiple days...playing smart is not going to work.
Standard bank needs to own up that it was a breach and pay our money back!
Standard bank needs to own up that it was a breach and pay our money back!
Standard Bank's replyOfficial
04 Jul 2024, 10:11Our team is working hard on resolving this matter and we will be in touch as soon as we receive feedback. Sorry for the delay.
Standard Bank's reply04 Jul 2024, 10:11
Official
Our team is working hard on resolving this matter and we will be in touch as soon as we receive feedback. Sorry for the delay.
nH
nasreen H's updateReviewer Update
05 Jul 2024, 11:09Predicted exactly what i said- NO communication!!!!
This money was taken tuesday morning and its friday
No progress and no money!!!
STD BANK are the worst people to deal with. They dont even care about social media POSTS.
Everyone is complaining about the same thing. we have reference numbers- work thru the references and pay back the money.
If my money does not reflect today (i have debit orders due tomorrow) I am not going to send another query but go straight to the press. I have had enough!!!
This money was taken tuesday morning and its friday
No progress and no money!!!
STD BANK are the worst people to deal with. They dont even care about social media POSTS.
Everyone is complaining about the same thing. we have reference numbers- work thru the references and pay back the money.
If my money does not reflect today (i have debit orders due tomorrow) I am not going to send another query but go straight to the press. I have had enough!!!
nH
nasreen H's update05 Jul 2024, 11:09
Reviewer Update
Predicted exactly what i said- NO communication!!!!
This money was taken tuesday morning and its friday
No progress and no money!!!
STD BANK are the worst people to deal with. They dont even care about social media POSTS.
Everyone is complaining about the same thing. we have reference numbers- work thru the references and pay back the money.
If my money does not reflect today (i have debit orders due tomorrow) I am not going to send another query but go straight to the press. I have had enough!!!
This money was taken tuesday morning and its friday
No progress and no money!!!
STD BANK are the worst people to deal with. They dont even care about social media POSTS.
Everyone is complaining about the same thing. we have reference numbers- work thru the references and pay back the money.
If my money does not reflect today (i have debit orders due tomorrow) I am not going to send another query but go straight to the press. I have had enough!!!
Standard Bank's replyOfficial
05 Jul 2024, 14:32Good day Nasreen
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jul 2024, 14:32
Official
Good day Nasreen
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***