worst useless bank ever

Myself and another employee went to cash cheques when we got there they tried to phone the owner which is the correct way. They couldn't get hold of the owner so eventually we asked for the cheque back only to see they wrote a Mr Motloung with a totally different number as to our company number on te cheque. She had such a *** attitude it's not even funny. So I would like to know who can't read off the system cause they ha e phoned our company a hundred times on the right number where does this *** number come from that's written on my cheque???