1 reviews | Active since Jul 2012
Worst unreliable Internet banking and Client Service
I had set internet banking limit to R250 000 per month and today I login to Standard Online banking the limit is now R0 and I cannot make any payment. There is a message that I must visit the nearest branch to increase the limit. Why is my limit reduced to Zero? Why must I go to the bank to the bank especially on month end where there are long queues! What kind of service is this?
I have accounts with different banks and I have never experienced anything like this before. When you need to make payments most, your limit is reduced to R0! Why?
Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***.
Dear Nipson
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Nipson
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***