Worst treatment from a banking institute

<p> </p> <p>I am so sick and tired of Standard bank. I had an account with them that I closed in February 2016. Their systems were slow and faulty, so I left my info for the account to be closed. I phoned 3 days later and it was confirmed the account was closed. Now I am getting messages and MISS CALLS (Once you answer, their electronical system to check if phone number is working drops the call) from MBD Incorp... a laywer firm btw, because the account that was closed, is being handed over.</p> <p> </p> <p>The account was apparently not closed and now want to keep me liable for the banking fees added while the account was not used..... THE ACCOUNT WAS CLOSED< that's why it was no longer used!!!</p> <p> </p> <p>I have phoned the bank and a very rude gentleman told me that it is not his problem that i did not receive the letter that the account was closed that they were apparently suppose to hand me. He got so rude that I started speaking to him the way he speaks to me. My sons account is also closed now due to this treatment. </p> <p> </p> <p>I will never bank with Standard bank again and will never advise any person to them. This is really the worst treatment ever. MBD inc, the line is always busy and when you get to the operator... She does not even answer you back.. Does not speak a word..</p> <p> </p> <p>I hope this matter gets resolved from Standard bank, as i will not pay fees for a account I closed, confirmed it was closed and not used, but still being billed. O and so by the way over R2500.00..... Someone high up in the company needs to phone me as i am not interested in speaking to customer care. They are more useless than enything else.</p>