CY
Carin Yorke-Hart
1 reviews | Active since Jul 2011
31 Jul 2023, 15:17
Worst telephonic service ever
Well today I've received the worst service ever. I'm going abroad and need FOREX. I phoned what I thought was a branch. After 10 minutes, I could still not get any information. I was transferred to one department to another and had to go through several prompts each time. All I want to know, is do you have EUROS available or must I order. Seriously. I'm very disappointed.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
31 Jul 2023, 15:19Dear Carin
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 15:19
Official
Dear Carin
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
CY
Carin Yorke-Hart's updateReviewer Update
31 Jul 2023, 16:04As long as you don't expect me to call again. Never again
CY
Carin Yorke-Hart's update31 Jul 2023, 16:04
Reviewer Update
As long as you don't expect me to call again. Never again
Standard Bank's replyOfficial
31 Jul 2023, 16:09Dear Carin
Our team is looking into this matter and we will provide you with feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is looking into this matter and we will provide you with feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 16:09
Official
Dear Carin
Our team is looking into this matter and we will provide you with feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is looking into this matter and we will provide you with feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Aug 2023, 11:14Dear Carin
Our Forex team has confirmed to have been in contact with you to address all your concerns raised.
Kindly do not hesitate should you need any further assistance.
We trust everything is in order.
Kindest regards
Standard Bank Hello Peter Team
***
Our Forex team has confirmed to have been in contact with you to address all your concerns raised.
Kindly do not hesitate should you need any further assistance.
We trust everything is in order.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Aug 2023, 11:14
Official
Dear Carin
Our Forex team has confirmed to have been in contact with you to address all your concerns raised.
Kindly do not hesitate should you need any further assistance.
We trust everything is in order.
Kindest regards
Standard Bank Hello Peter Team
***
Our Forex team has confirmed to have been in contact with you to address all your concerns raised.
Kindly do not hesitate should you need any further assistance.
We trust everything is in order.
Kindest regards
Standard Bank Hello Peter Team
***