AN
AJ N
1 reviews | Active since Feb 2020
24 May 2021, 08:14
Worst support
Worst customer experience. Your "trainee" staff you employ dont bother to resolve issues, even if i have sent multiple emails and no response from him or the supervisor to RESOLVE YOUR MISTAKES.
How am I suppose to use my bank if these issues are not resolved? Im not paying anything into this bank account till you have resolved ALL ISSUES OUTSTANDING. I will not pay for fees for service not rendered.
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Standard Bank's replyOfficial
25 May 2021, 01:34 Hello AJ
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 May 2021, 01:34
Official
Hello AJ
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***