SM
Sanele M

1 reviews | Active since Aug 2024

22 Aug 2024, 13:33

Worst standard bank ***** examiner

They don't send communication to other bank after they resolved a case.

Especially these 2 investigators

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Replies (5)
Standard Bank
Standard Bank's reply22 Aug 2024, 13:36
Official
Dear Sanele, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Aug 2024, 09:02
Official
Hi Sanele

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Aug 2024, 09:45
Official
Hi Sanele

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Aug 2024, 11:01
Official
Dear Sanele

We sincerely apologize for the delayed response.

We have requested our team to look into this matter and provide you with  a response.

Have an awesome day further.

 Kindest regards, 
 Standard Bank Hello Peter Team 
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SM
Sanele M's update26 Aug 2024, 13:19
Reviewer Update
Your service is highely not acceptable.

Your investigation team don't know how to be an effective investigators.

They'll don't send communication to other banks when they are done with investigation. I'm leaving you as a bank you failed me