AF
Altus F
1 reviews | Active since May 2020
29 Aug 2023, 12:08
Worst Standard Bank Branch ever Mokopane Mall
Standard Bank Mokopane Mall Branch is the worst Standard Bank branch I have ever been at. After reading the reviews on Google it seems this has been the case for a very long time. Employees are walking up and down in the branch and sitting at desks without helping customers there are only one employee helping customers. And the reception lady just left for lunch without a relief.
This is the worst service I have ever received from a supposed to be professional institution.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Aug 2023, 12:12Dear Altus
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2023, 12:12
Official
Dear Altus
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Aug 2023, 16:29Dear Altus
We hope everything is good with you.
Please take notice that our Branch Leadership team has verified that they have spoken with you about the concerns raised.
By working with you in the future, we strive to improve our service.
We sincerely apologize for the service interruption.
Kindest regards
Standard Bank Hello Peter Team
***
We hope everything is good with you.
Please take notice that our Branch Leadership team has verified that they have spoken with you about the concerns raised.
By working with you in the future, we strive to improve our service.
We sincerely apologize for the service interruption.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2023, 16:29
Official
Dear Altus
We hope everything is good with you.
Please take notice that our Branch Leadership team has verified that they have spoken with you about the concerns raised.
By working with you in the future, we strive to improve our service.
We sincerely apologize for the service interruption.
Kindest regards
Standard Bank Hello Peter Team
***
We hope everything is good with you.
Please take notice that our Branch Leadership team has verified that they have spoken with you about the concerns raised.
By working with you in the future, we strive to improve our service.
We sincerely apologize for the service interruption.
Kindest regards
Standard Bank Hello Peter Team
***