Worst service - worst bank!

Item: Standard Bank
Rating: 1

<p>Well Standardbank has no authority to debit my account. Month after month I have to sit with the exact same problem. We have send numorous letters to the bank itself. I went into a branch numerous of times. But it seems like standardbank dont give a damn about their clients! After calling me and telling me my account is in arrears and I need to explain myself for the 10th time. They still tell me I will need to pay a penalty. Like its my fault they debited! Which is not my fault... useless! </p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Jul 2017, 15:07

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply10 Jul 2017, 15:07

Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank's replyOfficial

12 Jul 2017, 12:09

Dear Jaco

I refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact us.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply12 Jul 2017, 12:09

Official

Dear Jaco

I refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact us.

Thanks,

Complaint Resolution Centre

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