CB
Christo B
1 reviews | Active since Dec 2023
12 Dec 2025, 09:50
WORST SERVICE - STANDARD BANK RIVERSQUARE
Not an issue with Standard Bank as a whole, but the Riversquare branch in Three Rivers. Today is the 4th time attempting to collect my cards. Been waiting on average 45min to over an hour. Yesterday there was only one person that helped customers. We don’t all have time to spend hours on end in a bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
12 Dec 2025, 10:04Dear Mr. Bester,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2025, 10:04
Official
Dear Mr. Bester,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
CB
Christo B's updateReviewer Update
12 Dec 2025, 10:43Thank you. I finally got my cards. Please check into that branch for future references. There were a lot of people waiting and only two consultants.
CB
Christo B's update12 Dec 2025, 10:43
Reviewer Update
Thank you. I finally got my cards. Please check into that branch for future references. There were a lot of people waiting and only two consultants.
Standard Bank's replyOfficial
15 Dec 2025, 11:32Dear Mr. Bester,
We would like to thank you for giving us the opportunity to address your matter.
Our manager at the Riversquare branch has been made aware.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
Our manager at the Riversquare branch has been made aware.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Dec 2025, 11:32
Official
Dear Mr. Bester,
We would like to thank you for giving us the opportunity to address your matter.
Our manager at the Riversquare branch has been made aware.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
Our manager at the Riversquare branch has been made aware.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***