LN
Lynette N

1 reviews | Active since Dec 2019

10 Aug 2023, 19:26

Worst service standard bank

I don't even want to give them a 1 star rating they service us pathetic, I opened an account with standard bank online, and I went into the branch, they told me I must wait for someone to phone me to set it up, I am still waiting Noone called I called them on several occasions and everything they say they will get someone 2 call me ..terrible service

0
Replies (3)
Standard Bank
Standard Bank's reply11 Aug 2023, 06:58
Official
Dear Lynette 

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you. 

Kindest regards, 
Standard Bank Hello Peter Team 
Standard Bank
Standard Bank's reply11 Aug 2023, 12:44
Official
Hello Lynette

Our team has attempted reaching out to you, may you kindly provide us with a suitable time when we may reach out to  you in order to assist with your matter. 

We look forward to hearing from you.

Kind Regards
Standard Bank Hello Peter Team 
Standard Bank
Standard Bank's reply14 Aug 2023, 08:35
Official
Dear Mrs Naidoo

Thank you for taking our call and confirming that the matter was resolved. 

Kindly feel free to reach out to us should you require further assistance. 

Have a lovey week

Kind Regards
Standard Bank Hello Peter Team 
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