1 reviews | Active since Aug 2016
worst service ,should never have changed to this bank
<p>havving a small business is not easy nowdays .when i get my debit orders going out on the 15th of the month ,and i realise i dont have enough ,i deposit around 6.45pm at night with a direct cash deposit at atm .my business also has card facilitys and end of day i sent information bach to standard bank.what ****es me off is that the bank forgot to bedit my account today with yesterdayscard sales .they bounce my account because they say i must pay in morning ,or day before for debit orders to go through .standard bank is abussing me and my business .you have cost me enough money and will be on fnb bank account next month .you service in your branch stinks ,your staff dont know what they are doing .you can phone me and ill take you to any branch and show how pathetic your service is in all departments</p>
Good day Martinho de Freitas
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Martinho de Freitas
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 25 November 2016.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 25 November 2016.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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