AP
Alan P
1 reviews | Active since Jun 2024
14 Jun 2024, 16:00
Worst service received ever
We terminated our Business Banking profile in the name of Keval Properties on 02/01/2024 already and received confirmation thereof. We have been billed every month since then, and have now attracted overdraft fees and interest charges. I have sent numerous e-mails without success, even though they have acknowledged it. We need our account credited immediately with all these charges now already amounting to R2213.85 as well as our good credit rating reinstated!
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Standard Bank's replyOfficial
14 Jun 2024, 16:04Dear Alan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2024, 16:04
Official
Dear Alan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***