jp
jaun-mari potgieter

1 reviews | Active since Nov 2013

02 Feb 2022, 11:09

Worst service in Standard bank The Grove

The worst service, waiting for over an hour just to collect a credit card. 3 consultants working. Rest is no were to be found. Elderly clients waiting for more than an hour to change a telephone number another lady needs help with the app. This is unacceptable. If you speak to the staff they look at you and ignore you. The Grove branch PTA

0
Replies (1)
Standard Bank
Standard Bank's reply04 Feb 2022, 12:48
Official
Hello Jaun Mari 

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Management team. 

We will be in touch with further feedback.
   
 
 Standard Bank Help Centre 
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