YE
Yusuf E
1 reviews | Active since Jun 2016
06 Dec 2019, 09:56
WORST SERVICE IN OVER 30 YEARS!!
So I initially raised my complaint regarding here on 18/11 and followed it up on 2 occasions especially after someone claimed in Standard Bank's response that they had contacted me to sort out their mess on my credit card cdue date. They failed to implement my change request of my due date to the last day of the month and keep mon charging me late payment fees. Up to now I have not had a mail or a call. The worst service in my 30years of dealing with banks!!!
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Standard Bank's replyOfficial
08 Dec 2019, 04:22Hello Yusuf,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply08 Dec 2019, 04:22
Official
Hello Yusuf,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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