Worst service I have received from a bank!

<p>I have a car financed through this bank. I have the car for 4 years now. I went into debt review about 2 years ago but didn't add the car to it. I changed jobs over a year ago and got paid weekly so made erratic payments and didn't realise I was going into so much arrears. I moved house a year ago and didn't change my address on this account. One day I got an sms saying I need to contact bank it was handed over to lawyers. I phoned and I was R30000 in arrears. I didn't get one call to say my arrears is getting so high. For someone on debt review I managed to get R17000 and paid it. I struggled and paid some again. A little while after I receive an sms to say they have a warrant to collect the vehicle. Once again not even a curtousy call to warn me it was going this far. I get hold of the lawyer, Assif Mustaffa. I managed to get another R20000 to pay car and for someone on debt review is hard. He said I need to pay the full amount. Told him I didn't put it on debt review. He gave me a week to sort it out. He said if they did everything above board regarding debt review they will still collect the car. I tried to sell car and it was just back an forth with dealer. Then one day someone dented my car. The worst luck as I'm supposed to sell to dealer. I let bank know and Sonja Abulla asks me to send pics. I send pics and she says she has decided that if dealer doesn't pay settlement the next day she gives people authorization to collect car. I undertsand that it was my responsibility to change my address but I would expect such big things to be had with one call at least. They kept pushing me into a corner and my personal lawyer said they are just bullying me to do what they want. Worst service I've ever had with a bank.</p>