WORST SERVICE I HAVE EVER RECEIVED

STANDARD BANK has given me the WORST service ever!! My account was frozen due to FICA reasons, i went to the branch to show proof of my ID and residence... TO DATE my account is still frozen, i have been in contact with the call center a numerous amount of times (have been placed on hold for most of the time), where they advised there is no block, and i cannot make PAYMENTS into the account or make withdrawals. i then went to the branch where they advise i must now get a new card. I therefore did not make any payments since the EMPLOYEES of Standard bank advised i could not. After many attempts i finally found out they blocked it again because an amount of R300 was outstanding. Bad service. Bad attitude and no body seems to know what is going on there. All i am going to do is pay my card off and close this account.