Worst Service i have ever Eperienced

<p>Hello </p> <p>Peter</p> <p> </p> <p>I have been banking with Standard Bank for over 16 years now. Standard bank has always been my only option for banking and is my only account i have, as i was not interested in what other banks had to offer. Huge Mistake, i know.</p> <p> </p> <p>I have ventured into property investing and would think as i am a loyal Standard Bank customer the home loan application should be a breeze, which it was i might add. Only problem is procedure was not followed and in my case it feels like my application has spiraled out of control.</p> <p> </p> <p>My application as a first time home buyer was accepted very quickly as i earn a good income. I was told that i should recieve a grant call to discuss the interest rate given and amount of loan standard bank is willing to offer me.</p> <p>I never recieved a grant call and instead Attorneys called me to sign papers as the bond has been granted. i immediatly called into standard bank and told them i was not happy with the interest and why was i not given a grant call first??</p> <p>Upon numerous calls into standard they, eventually after a few weeks gave me a grant call. i then told the lady i am not happy with the interest rate and i was told that they (standard Bank) will see what they can do, but i would get an outcome that same day. its been more than two weeks and i had to call in numerous time wasting a fortune on airtime. it seems that my application gets esculated everytime i call in, but nothing happens. conveyencers, real estate agents, sellers are all calling me and stressing me out as they feel this deal is taking way too long. Everyone is ready to go and i am holding up the hole tranfer issue as i do not have any clarity on my bond application.</p> <p> </p> <p>Please help Peter as i cant keep lying to sellers and estate agents. standard bank always says they will get back to me within 24 hours but this never seems to be the case. my bond application has been approved more than a month ago now but there are too many loose end. at the moment i am about to lose out on an amazing property.... please please help...</p> <p> </p>