1 reviews | Active since Jan 2017
Worst Service from the Worst consultant
My mother was let go from her position as an educator do to medical incapacity and disability.
As with all her debts she has cover for illness, death and disability especially at all banks including on her home loan at Standard Bank.
Due to this she will have no source of any income therefor she contacted the people at Standard Bank and the rudest consultant spoke to my mom as if she is the most illiterate person on the planet.
All of her other debtors wrote all her debt of because she has insurance on it as she also has on her Standard bank home loan.
He blatantly said there is no assistance to be given to her and that she has to pay it on a monthly basis and thats final in a rude manner.
My parents have been Standard Bank customers for almost 30 years!! I have witness of this incident as the phone was on speaker and it was recorded.
Your money and business is good but when you need of their assistance and also their cooperation you will be last.
I will make sure everyone knows of this and never ever refer anyone ever to do business or banking with this Bank ! *******, ****** and RUDE !!!
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The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
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Thank you for posting your comments.
The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
Tel: ***
Email: ***
