GL
Gavin L

1 reviews | Active since Feb 2020

02 Jun 2024, 22:44

Worst service From Standard bank Employee of Schweizer Reneke branch

Bad Service or rather No Service from Standard bank employee of Schweizer Reneke branch. No sympathy at all with a passion for not serving clients promptly, with empathy and sympathy for the funeral claim. The lack of leadership visability in that branch is the main problem.

Funeral claim still not completed despite follow ups being made with the employee responsible. This Bank has no Caring employees you put themselves in their customers situations.

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Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2024, 06:52
Official
Dear Gavin

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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