1 reviews | Active since Mar 2013
Worst service from Home Loans division
<p>I have been a loyal Standard Bank customer for more than 23 years. At the end of November 2016 I app**** for a re-advance on my home loan. Throughout the process communication have been poor, I did not expect to still wait for an answer by this time (2017/01/12).</p> <p> </p> <p>Almost seven weeks and I still do not know if it was rejected or approved.</p>
Good day Riaan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Riaan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***