JW
JURGENS W
1 reviews | Active since Nov 2009
25 Nov 2020, 12:03
Worst service
Standardbank has the worst call centre service. 1st my immediate payment isn't immediate then when I phone them they say my security questions failed. Then they say I should phone back tomorrow. Will look for better banking service at a different bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Nov 2020, 16:52Dear JURGENS
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Nov 2020, 16:52
Official
Dear JURGENS
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
26 Nov 2020, 14:27Dear JURGENS
Thank you once again for posting your comments.
We refer to your review posted and can confirm that the matter has been responded to when you called our department for assistance.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
We refer to your review posted and can confirm that the matter has been responded to when you called our department for assistance.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply26 Nov 2020, 14:27
Official
Dear JURGENS
Thank you once again for posting your comments.
We refer to your review posted and can confirm that the matter has been responded to when you called our department for assistance.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your review posted and can confirm that the matter has been responded to when you called our department for assistance.
Kind regards
Complaint Resolution Centre
***
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