1 reviews | Active since Jul 2016
Worst service experience I have never witnessed
<p>About two months ago I was doing a bit of research of a really good savings account. I came across one from Standard Bank and I went in to the Greenacres branch and was assisted by a lady by the name Avanthi. She managed to convince me to change my bank to Standard Bank and told me she would give me a Gold Cheaque account and my savings account I had requested. I only get the chance to go to banks on Saturdays as I work Monday to Friday. Everytime I went to the bank there was always a delay.</p> <p> </p> <p>This past Saturday I went to the Bank and was told again that their systems are offline and I would be issued with a blue card in the meanwhile and when I asked about the savings account I had requested I was told nothing was detected and I would have to come in again some time(more delays). Two days ago all the the Standard Bank ATM's near me are out of service and when I try to withdraw money from other financial institutions like ABSA, Capitec etc I get an error saying there is something wrong with my card and I need to contact my branch. I have now had it with Standard Bank and would like for you guys to just transfer my funds to my Capitec Bank and please close both these accounts!! I will look somewhere else for a savings account.</p> <p> </p> <p>I have never experienced this kind of frustration. I literally have to borrow money now for petrol from people, not because I don't have money but because of the incompetence of this Bank. Please close my account and tranfer my money!!!!</p>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
I attempted to contact you Thursday 30 March 2017, Monday 03 April 2014 and today 05 April 2017 to no avail.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
I attempted to contact you Thursday 30 March 2017, Monday 03 April 2014 and today 05 April 2017 to no avail.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
