RS
Rochél Smith

1 reviews | Active since Jan 2023

21 Nov 2023, 09:35

Worst service experience

You don't deserve a star. Worst service ever, i app**** for a credit card and now when i want to collect it just to find out Nthabeleng Mohono never finished the proses after she said i can fetch my card in 7days. I will never recommend Standard bank to anyone again

0
Replies (2)
Standard Bank
Standard Bank's reply21 Nov 2023, 09:38
Official
Hi Rochel

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 

Standard Bank
Standard Bank's reply23 Nov 2023, 14:00
Official
Good Day Rochel 

Tthank you for taking our call and  allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
***