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Anneline T
1 reviews | Active since Sept 2019
14 Nov 2022, 21:29
Worst service ever7
I phoned the ***** nr 4 weeks ago to let them know my credit card has been cloned. Until today no report back from the ***** team after several calls to them. Amount been ****** just put on my new credit card after it was suppose to be frozen. After 30 years been at Standard Bank this is the absolute worst service ever!!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Nov 2022, 07:40Good Morning Anneline
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply15 Nov 2022, 07:40
Official
Good Morning Anneline
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Anneline T's updateReviewer Update
15 Nov 2022, 10:33No feedback yet was 50min on the phone but no help at all.
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Anneline T's update15 Nov 2022, 10:33
Reviewer Update
No feedback yet was 50min on the phone but no help at all.
Standard Bank's replyOfficial
15 Nov 2022, 10:55Hi Anneline
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
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We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
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Standard Bank's reply15 Nov 2022, 10:55
Official
Hi Anneline
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
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We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
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