Worst Service EVER Standard Bank

If I could give minus stars I would. I did a transaction via Paypal (5/10/2021), it was flagged as *****, I spoke to the ***** department, confirm it was me. Problem sorted - NOT. Today I try and pay for my chronic meds at Clicks card is declined, I try again, I check the app, there is definintely money there. I phone Standard Bank, I have to answer over 10 security questions, some of them not related to banking at all (My primary school? Make of my first car, colour of my first car - the bank would not know this, as it was not purchased through the bank or even on my name) The agent was argumentative and seemed to just be wasting my time with these endless useless questions that were not banking related. The queue in Clicks is just getting longer and this agent is just wasting more and more of my time messing me around with these ridiculous questions. She then asks me for my Account number, in the queue at clicks, so much for POPIA Standard Bank, asking me for personal information in a public space. I had to phone back to sort out the card, wasting more of my time, still get attitude, still get the questions but at least most of them this time were banking related. My card was block, from the Paypal transaction, which I thought had been sorted out 5/10/2021. Totally and utterly pathetic Standard Bank, you exceeded even my worst expectations of bad service delivery.