KM
Kea M
1 reviews | Active since May 2013
08 Oct 2019, 14:28
Worst service ever!!!!!
Still no response from Standard bank even after my Comment. Instead, im getting calls from clueless consultants. What a shame
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Oct 2019, 05:03Hello Kea
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sandisiwe Gawulana
Complaint Resolution Centre
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Standard Bank's reply09 Oct 2019, 05:03
Official
Hello Kea
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sandisiwe Gawulana
Complaint Resolution Centre
***
***
*** (fax)
***
***
KM
Kea M's updateReviewer Update
12 Oct 2019, 14:42Good day
I'm very shocked and disappointed to confirm that my frustration with this bank is still increasing. I am still getting calls from your *********** staff telling me the same story. Nothing was done or i have not received any communication since the 4th of Oct. I will keep on taking the abuse while waiting and hoping that something happens but resg assured. Im not going to leave this not solved. Next step is Ombuds. Thanks
I'm very shocked and disappointed to confirm that my frustration with this bank is still increasing. I am still getting calls from your *********** staff telling me the same story. Nothing was done or i have not received any communication since the 4th of Oct. I will keep on taking the abuse while waiting and hoping that something happens but resg assured. Im not going to leave this not solved. Next step is Ombuds. Thanks
KM
Kea M's update12 Oct 2019, 14:42
Reviewer Update
Good day
I'm very shocked and disappointed to confirm that my frustration with this bank is still increasing. I am still getting calls from your *********** staff telling me the same story. Nothing was done or i have not received any communication since the 4th of Oct. I will keep on taking the abuse while waiting and hoping that something happens but resg assured. Im not going to leave this not solved. Next step is Ombuds. Thanks
I'm very shocked and disappointed to confirm that my frustration with this bank is still increasing. I am still getting calls from your *********** staff telling me the same story. Nothing was done or i have not received any communication since the 4th of Oct. I will keep on taking the abuse while waiting and hoping that something happens but resg assured. Im not going to leave this not solved. Next step is Ombuds. Thanks