NG
Nosi G

1 reviews | Active since Feb 2017

08 Sept 2020, 11:08

Worst service ever endured

Went to Standard Bank to open a deceased bank account on the 31st of August 2020, up to this day the account has not been opened and no feedback as to when it will be open

0
Replies (2)
Standard Bank
Standard Bank's reply08 Sept 2020, 11:29
Official
Dear Nosi

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply28 Sept 2020, 16:56
Official
Good day Miss Gastile
 
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that as per our telephonic conversation on the 23/09/2020 AT 09:20 am, your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty. 
Kind regards.
Complaint Resolution Centre