JL
JD L
1 reviews | Active since Aug 2020
12 Dec 2023, 07:52
Worst service ever.
My experience with Standard Bank Trust has been well below satisfactory to put It mildly.
My father passed away early 2018. It is now 2023 and the estate is still not finalized. In early 2022 they were instructed by the beneficiaries to disregard any further assets that were deemed difficult to liquidate. It Is now the end of 2023 and it is still not finalized.
They chop and change administrators and leave your estate hanging in the air until you phone and fight and then they remember about you.
Iv been through 3 and it has been the same story. No feedback etc.
I will not recommend them to anybody.
Service is pathetic.
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Standard Bank's replyOfficial
12 Dec 2023, 07:55Dear JD,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2023, 07:55
Official
Dear JD,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***