JE
Jean E
1 reviews | Active since Mar 2009
09 Mar 2023, 11:31
Worst Service Ever
I've logged a call with Standarbank ***** more than a week ago on the 1st Of March. I've been trying to phone their call center since the 6th to get feedback. To date I've spent over 4 hours holding on to get to speak to a person with no success. This is the worst service I've received from any provider in a while.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Mar 2023, 11:36Jean Erasmus
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Mar 2023, 11:36
Official
Jean Erasmus
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
16 Mar 2023, 11:10Good day Jean
Our team has informed us that feedback was provided in response to the transaction at hand.
We'd like to thank you for giving us the opportunity to escalate the situation and help resolve it.
If you require any additional assistance, please do not hesitate to contact us.
Our team has informed us that feedback was provided in response to the transaction at hand.
We'd like to thank you for giving us the opportunity to escalate the situation and help resolve it.
If you require any additional assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Mar 2023, 11:10
Official
Good day Jean
Our team has informed us that feedback was provided in response to the transaction at hand.
We'd like to thank you for giving us the opportunity to escalate the situation and help resolve it.
If you require any additional assistance, please do not hesitate to contact us.
Our team has informed us that feedback was provided in response to the transaction at hand.
We'd like to thank you for giving us the opportunity to escalate the situation and help resolve it.
If you require any additional assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team