AP
Amelia P

1 reviews | Active since Nov 2021

19 Nov 2022, 18:50

WORST SERVICE EVER!!!!?

This bank is really pathetic on I mistakenly made a payment to a bank account that is no longer in use and ive tried to recall the the money I even sent proof of payment I even got the owner of the previous account to go into the branch and still nothing now I must pay R350 for a recall that might not even be successful really this is a pathetic for banks to work

0
Replies (1)
Standard Bank
Standard Bank's reply20 Nov 2022, 11:04
Official
Hi Amelia

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***