TN
Thandi N
1 reviews | Active since Jun 2020
06 Dec 2021, 09:57
Worst service ever and this is not an exeggeration.
Standard bank waterfall mall Rustenburg has the worst service I've ever come across. The staff is so slow and the branch as a whole is not effective. A waiting time of 2 hours and more is unacceptable and as a customer I am appalled at the terrible quality of service at this branch. The branch and company really need to introspect and really think about the taste they want to leave in the mouths of their customers.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
06 Dec 2021, 16:32Dear Thandi N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
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Standard Bank's reply06 Dec 2021, 16:32
Official
Dear Thandi N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
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