LB
Lorriane B

1 reviews | Active since Sept 2019

04 Jul 2022, 13:08

Worst service ever

I wish that hello peter allows a person to say what they really think about Service levels from Standard Bank.

Once again a total waste of time to phone.......

I need assistance urgently on multiple products, but seems Standard Bank has no interest in getting their act together especially on the phone calls.

Would you now be interested in listening, for all the airtime and time I have wasted, you can now phone me.

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0
Replies (3)
Standard Bank
Standard Bank's reply04 Jul 2022, 13:40
Official
Good Day Lorraine

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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LB
Lorriane B's update05 Jul 2022, 11:14
Reviewer Update
No assistance yet......
Standard Bank
Standard Bank's reply05 Jul 2022, 13:32
Official
Good day Lorriane

As per our telephonic conversation we have sent you an email.

Please review and respond accordingly.

Thank you

 
Kind regards 
Standard Bank Help Centre 
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